While today's supply chains involve partners from different countries, national culture has been a critical component in supply chain management. Yet, our understanding on its role in affecting the performance outcomes of supply chain integration (SCI) is limited. Using data collected from 19 countries and the GLOBE concept of national culture, we analyze the role of national culture in affecting SCI. This paper examines how differences in national culture influence SCI operational outcomes. Our results indicate that the collaborative behavior oriented national culture dimensions of future orientation, institutional collectivism, humane orientation and ingroup collectivism moderate the extent to which SCI improves operational performance. Specifically, the relationship between internal integration and quality outcomes is moderated by institutional collectivism, humane orientation, and future orientation. The relationship between internal integration and cost is moderated by ingroup collectivism, while the customer integration and delivery performance relationship is moderated by institutional collectivism.

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Wong , Christina W.Y.; Sancha Fernández, Cristina; Giménez Thomsen, Cristina

A national culture perspective in the efficacy of supply chain integration practices

11/2017
While today's supply chains involve partners from different countries, national culture has been a critical component in supply chain management. Yet, our understanding on its role in affecting the performance outcomes of supply chain integration (SCI) is limited. Using data collected from 19 countries and the GLOBE concept of national culture, we analyze the role of national culture in affecting SCI. This paper examines how differences in national culture influence SCI operational outcomes. Our results indicate that the collaborative behavior oriented national culture dimensions of future orientation, institutional collectivism, humane orientation and ingroup collectivism moderate the extent to which SCI improves operational performance. Specifically, the relationship between internal integration and quality outcomes is moderated by institutional collectivism, humane orientation, and future orientation. The relationship between internal integration and cost is moderated by ingroup collectivism, while the customer integration and delivery performance relationship is moderated by institutional collectivism.
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A national culture perspective in the efficacy of supply chain integration practices
Wong , Christina W.Y.; Sancha Fernández, Cristina; Giménez Thomsen, Cristina
International Journal of Production Economics
Nº 193, 11/2017, p. 554 - 565

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