The legal market is going through a major transformation which has significantly increased the complexity of this sector, thus creating uncertainty about the future. Paraphrasing the American singer-songwriter Lenny Kravitz, this short paper argues that "this is the vibe" for a quality revolution in the legal services market. Preliminary findings are based on the analysis of 280 academic and professional papers and reports on the future of legal services, published between January 2010 and August 2017. The main outcome of the research is a comprehensive categorization of change factors driving the future of legal services. Six broad interlocking categories are identified: 1) The emergence of new forms of value creation; 2) Technology; 3) Regulation; 4) Globalization; 5) New skills demand; and, 6) Changing demographics.

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Esteban Ferrer, Maria Jose

Drivers for change in legal services: state of the field

The legal market is going through a major transformation which has significantly increased the complexity of this sector, thus creating uncertainty about the future. Paraphrasing the American singer-songwriter Lenny Kravitz, this short paper argues that "this is the vibe" for a quality revolution in the legal services market. Preliminary findings are based on the analysis of 280 academic and professional papers and reports on the future of legal services, published between January 2010 and August 2017. The main outcome of the research is a comprehensive categorization of change factors driving the future of legal services. Six broad interlocking categories are identified: 1) The emergence of new forms of value creation; 2) Technology; 3) Regulation; 4) Globalization; 5) New skills demand; and, 6) Changing demographics.
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Drivers for change in legal services: state of the field
Esteban Ferrer, Maria Jose
1st Conference on the Future of Legal Services. Executive School of Management, Technology and Law
Sankt Gallen (Switzerland), 11/01/2018 - 12/01/2018

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