One of the main problems for managers is forming work groups where experts' knowledge is truly utilized in order to successfully solve the task assigned. The question that arises is: ''How can expert knowledge be best used for different types of teams?'' In order to resolve this question, we center on studying three teams that follow methodologies in order to improve kaizen work processes.

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Sandoval Arzaga, Fernando; Surez Barraza, Manuel Francisco

Experts within kaizen teams: How to get the most from their knowledge

06/2010
itemDefault One of the main problems for managers is forming work groups where experts' knowledge is truly utilized in order to successfully solve the task assigned. The question that arises is: ''How can expert knowledge be best used for different types of teams?'' In order to resolve this question, we center on studying three teams that follow methodologies in order to improve kaizen work processes.
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Experts within kaizen teams: How to get the most from their knowledge
Sandoval Arzaga, Fernando; Surez Barraza, Manuel Francisco
Development and Learning in Organizations
Vol. 24, n 4, 06/2010, p. 10 - 13

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