Since the origin of scientific management, researchers and practitioners have studied the effects of management practices on performance. Some researchers have emphasized process improvements, others the way of managing people, and yet others the way in which the organization is structured. Over the last decade, this topic has gained new prominence, particularly because of an international research that has demonstrated a strong relationship between management practices and performance (e.g., Bloom, Eifert, Mahajan, McKenzie, & Roberts, 2013; Bloom, Genakos, Sadun, & Van Reenen, 2012; Bloom & Van Reenen, 2007; Bloom & Van Reenen, 2010). The central question of this new approach is not about productivity gains within firms when they acquire new management practices. The current debate focuses on understanding whether management practices can be a source of sustained performance heterogeneity among firms, even though such practices are likely to be copied.

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Biselli , Ana

Management practices as capabilities: Identifying specific practices and testing their effects on hotel performance

07/2018
itemDefault Since the origin of scientific management, researchers and practitioners have studied the effects of management practices on performance. Some researchers have emphasized process improvements, others the way of managing people, and yet others the way in which the organization is structured. Over the last decade, this topic has gained new prominence, particularly because of an international research that has demonstrated a strong relationship between management practices and performance (e.g., Bloom, Eifert, Mahajan, McKenzie, & Roberts, 2013; Bloom, Genakos, Sadun, & Van Reenen, 2012; Bloom & Van Reenen, 2007; Bloom & Van Reenen, 2010). The central question of this new approach is not about productivity gains within firms when they acquire new management practices. The current debate focuses on understanding whether management practices can be a source of sustained performance heterogeneity among firms, even though such practices are likely to be copied.
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Management practices as capabilities: Identifying specific practices and testing their effects on hotel performance
Biselli , Ana
Fundaçao Getulio Vargas

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